St3 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This policy clearly explains what information we collect, why it’s needed, and how st3 protects it for Malaysian users.
Effective Date: 1 January 2026. Applies to all st3 platform users.
What Information Do We Collect from You?
When you register or use the st3 platform, we may collect the following categories of information:
Personal Account Information
This includes your full name, date of birth, email address, phone number, and other identity information you provide during account registration. This information is used to verify your identity and enable access to st3 services.
Device and Browser Information
We collect technical details such as device type, operating system, browser type, IP address, screen resolution, and language settings. This data helps us optimize the platform display on your mobile, tablet, or computer.
Local Payment Information
For processing deposits and withdrawals in Malaysian Ringgit (RM / MYR), we keep transaction records including the payment method used (such as TNG eWallet, FPX, DuitNow), transaction amount, and date. Full account numbers or card details are not stored on our servers—they are processed directly by licensed payment providers.
Platform Usage Data
We record platform activities including games played, bets placed, login and logout times, and interactions with specific parts of the st3 platform. This data improves user experience and helps identify potential technical issues.
What Is Your Information Used For?
St3 uses the information collected solely for legitimate purposes related to platform operations. The main purposes for using your data are:
- Account Management — To securely create, verify, and manage your user account.
- Transaction Processing — To process deposits and withdrawals in MYR via supported local payment methods.
- Customer Support — To respond to inquiries, resolve technical issues, and provide account-related assistance.
- Security and Fraud Prevention — To detect and prevent suspicious activity, identity fraud, or unauthorized account use.
- Platform Improvements — To analyze usage patterns for improving performance, interface, and overall experience for Malaysian users.
- Legal Compliance — To comply with relevant laws, regulations, and authority requirements.
St3 will not use your information for third-party marketing without your consent.
Data Storage, Security, and Information Sharing
Data Storage and Retention Period
Your information is stored on servers protected by encryption and strict access controls. st3 retains account and transaction data as long as your account is active or as legally required. Once your account is permanently closed, any personal data not needed for legal purposes will be deleted following established procedures.
Data Security Measures
St3 implements multiple layers of data protection including SSL encryption for all data communications, role-based access controls for internal staff, continuous monitoring of suspicious activity, and regular security audits by independent parties.
Third-Party Sharing
St3 does not sell, rent, or share users’ personal information with third parties for commercial purposes. Data sharing only occurs in limited cases: with licensed payment providers handling your MYR transactions, technical service providers supporting platform operations (subject to confidentiality agreements), or authorities when required by law.
Your Rights as a User
As a st3 user, you have the following rights concerning your personal data:
- Access Rights — You have the right to request a copy of the personal information we hold related to your account. Requests can be made by email to our support team.
- Correction Rights — If any of your information is incorrect or outdated, you have the right to request corrections. Basic account details can be updated directly via your account settings page.
- Right to Erasure — You may request deletion of your personal data by formally closing your account. Please note that some data may need to be retained for a certain period to comply with legal obligations.
- Right to Withdraw Consent — For marketing communications that are optional, you can withdraw your consent at any time via the notification settings in your account.
To make any requests related to your privacy rights, please contact us at: [email protected]. You can also refer to FAQ Page contact us for more information on account management.
Changes to This Privacy Policy
St3 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be notified via a notice in your account. Continued use of the platform after the effective date of amendments indicates your acceptance of the updated terms. The current effective date is stated at the top of this document.
Have Questions About Your Data Privacy?
We’re here to help. Contact the st3 support team or check other related policy documents for assistance.